Privacy Policy
Effective Date: 9/16/2026
At Antelope Valley DryPros we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, request our services, or otherwise interact with our company.
1. Information We Collect
We may collect personal information only that you voluntarily provide to us, including:
* Full name, Phone number, Email address, Mailing or service address, Property information. Details regarding water damage, restoration, construction, or other requested services.
* Photos or documents you provide regarding your property or project, Billing and payment information, when necessary, Any other information you choose to provide when contacting us.
We may also automatically collect certain information when you visit our website, such as your IP address, browser type, device information, pages visited, and general website usage information. This information may be collected through cookies or similar technologies.
2. How We Use Your Information
We may use the information we collect to:
*Respond to inquiries and service requests, schedule inspections, estimates, repairs, restoration, or construction services, communicate with you regarding your project or account.
* Provide, maintain, and improve our services, process payments and invoices, send service-related communications, provide estimates, proposals, contracts, and other project documentation.
* Respond to customer service requests, maintain business and service records, protect the security and integrity of our website and business.
* Comply with applicable laws and legal obligations.
We will not use your personal information for purposes unrelated to our business operations without appropriate notice or your consent when required by law.
3. Sharing of Personal Information
We may share personal information when reasonably necessary to provide our services or operate our business. This may include sharing information with:
*Employees and authorized representatives, contractors, subcontractors, and construction professionals involved in your project.
*Insurance companies or claims representatives when authorized or necessary for your service.
*Payment processors and financial service providers.
*Technology, website, hosting, or communication service providers, professional advisors, such as attorneys, accountants, or insurance professionals.
* Government authorities or law enforcement when required by law.
We do not sell your personal information for money.
4. Communications
If you provide us with your phone number, email address, or other contact information, we may use it to communicate with you regarding your inquiry, estimate, project, appointment, invoice, or other services you have requested.
If we send promotional communications, you may request to stop receiving them by following the instructions provided in the communication or contacting us directly.
**SMS/Text Messaging:** If you provide consent to receive text messages from us, message and data rates may apply. Message frequency may vary. You may opt out of non-essential text messages at any time by replying **STOP**. For assistance, reply **HELP** or contact us using the information below.
5. Cookies and Website Technologies
Our website may use cookies and similar technologies to improve website functionality, understand how visitors use our website, and improve our marketing and services.
You may be able to adjust your browser settings to refuse or limit cookies. Disabling certain cookies may affect some website functionality.
6. Third-Party Services and Links
Our website may contain links to third-party websites, services, or platforms. We are not responsible for the privacy practices, security, or content of third-party websites.
We encourage you to review the privacy policies of any third-party services you use.
7. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of your information.
8. Data Retention
We may retain personal information for as long as reasonably necessary to provide our services, maintain business and financial records, resolve disputes, comply with legal obligations, enforce agreements, and fulfill other legitimate business purposes.
9. California Privacy Rights
If you are a California resident, you may have certain rights regarding your personal information under applicable California privacy laws.
Depending on the circumstances and applicable law, these rights may include the right to request information about the personal information we collect, use, or disclose; request deletion of certain personal information; request correction of inaccurate information; and exercise certain rights regarding the use or sharing of personal information.
To submit a privacy-related request, please contact us using the information provided below. We may need to verify your identity before completing certain requests.
10. Children's Privacy
Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13.
If you believe that a child has provided us with personal information, please contact us so that we can take appropriate steps to address the situation.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or legal requirements.
When changes are made, we will update the “Effective Date” at the top of this Privacy Policy. We encourage you to periodically review this page for the most current information.
12. Contact Us
If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact us:
*Phone: (661) 795-1111
*Email: AVDRYPROS@outlook.com
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*Last Updated: 9/14/2026